If you contact Sundance by phone to cancel they will tell you that you signed a "binding contract" that cannot be cancelled. That's simply not true because many consumers have cancelled and received a full refund as detailed on the Boycott page. Furthermore, in Wisconsin for example, you have "the right to cancel the future service contract within at least the first 90 days of the future service contract." (Wisconsin "Future Service Plans" 136.001(a))
In New Jersey you have an absolute right to cancel your membership within the first 7 days since most of the Sundance Vacations/TAN properties are Timeshare properties and, therefore, "Timeshare plans" as defined by the New Jersey Real Estate Timeshare Act, NJSA 45:15-16.50, et. seq.. The Act states, in relevant part, "'Timeshare plan' means any arrangement, plan, scheme, or similar devise, whether by membership agreement, sale, lease, deed, license, or right to use agreement or by any other means, whereby a purchaser, in exchange for consideration, receives ownership rights in for a period of time less than a full year during any given year on a recurring basis, but not necessarily for consecutive years." See the following link: Sundance Vacations sells "Timeshare plans."
Sundance Vacations - Corporate Office
ALERT! SUNDANCE VACATIONS WILL ATTEMPT TO WEAR YOU DOWN!
Sundance Vacations will first attempt to "modify" your membership with less weeks and a smaller monthly payment. Don't be fooled, it's a bad deal at any costs. Insist on a complete cancellation and clearly explain to them any misrepresentations that may have been told to you. It deserves repeating that any agreement that is consummated with material misrepresentations, whether by commission (what they tell you) and/or omission (what they fail to tell you) is null and void from day 1. Therefore, you are entitled to a full refund of any/and all monies paid to Sundance Vacations/Tri-State Financial. Again, it's important to remember that their first response will be that the membership cannot be cancelled, but they'll "modify" the membership and lower the price. It's a bad deal at any price; see the following comprehensive article Sundance Vacations Week's Cost $1,100-$1,300 Per Week! Consequently, you should accept nothing less than a complete cancellation.
You may also be told that Tri-State Financial paid Sundance Vacations and you are now obligated to repay them, and that you cannot cancel until your contract is paid in full. It may appear to be a debt on paper, but that's just a gimmick! Tri-State Financial is not certified lending institution, nor are they registered with any of the three major credit reporting bureaus. Tri-State Financial is a ruse to create the impression, in the mind of the consumer, that they have an outstanding “loan” with Tri-State Financial when, in fact, no such loan exists! Tri-State Financial is Sundance Vacations.
If Tri-State Financial paid Sundance Vacations for the membership how did they pay them? Was it by corporate check? OK, produce the cancelled check. Was it by electronic wire transfer? OK, produce the electronic wire transfer verification. Was it by promissory note? OK, produce the certified promissory note. There is no “loan,” it’s a gimmick, plain and simple!
Again, it deserves repeating, although the membership agreement indicates that it cannot be cancelled is pure bullshit! It's THEIR agreement, and THEIR wording, and just because THEIR agreement says it cannot be cancelled that doesn't amount to a hill of beans! Suppose THEIR agreement said the Moon is made from Green Cheese, does that make it so; of course not! Again, read the Boycott page, since there are many, many consumers who have cancelled their agreement and received refunds. Also read the comments by "Theresa."
If you persist on canceling (which you should) Sundance Vacations may ask you to sign a "Confidential Termination And Release Agreement." You are under no obligation, what-so-ever, to sign such a unconscionable agreement. In other words, what Sundance Vacations is saying that if you refuse (which is your absolute right) to sign that "release agreement" they will then force you to honor that unwanted membership agreement, which is basically Blackmail and/or Extortion! You have every right to cancel your membership agreement without any qualifications! Sundance Vacations is a despicable organization that has no regard for anything or anyone, other than the almighty dollar!
Finally, you should follow up with a 5 minute on-line complaint to the Attorney Generals Office of Consumer Protection in the state which you made the Sundance Vacations membership purchase because this will insure that Sundance Vacations will respond to your concerns in a manner acceptable to you. Those email addresses are available below.